Terms & Conditions

Welcome to Ambient Biocare. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or placing an order.

General Terms

• You confirm that you are at least 18 years old or using this website under the supervision of a parent or legal guardian.
• Ambient Biocare reserves the right to update or modify these terms at any time without prior notice.
• All content on this website, including product descriptions, images, and pricing, is subject to change.

Product Information & Disclaimer

• Our products are manufactured using quality-approved ingredients and follow industry safety standards.
• Individual results may vary based on skin type and usage.
• Ambient Biocare does not claim to diagnose, treat, cure, or prevent any medical or skin conditions.
• All information provided is for general knowledge only and should not be considered medical advice.
• A patch test is strongly recommended before full application.

Orders & Payments

• All orders are subject to acceptance and product availability.
• We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or stock issues.
• Payment must be completed in full before order processing.
• We accept payments via UPI, debit cards, credit cards, and digital wallets. COD may be available with additional charges.

Shipping & Delivery

• Delivery timelines vary based on location. Please refer to our Shipping Policy for details.
• Once an order is shipped, it cannot be modified or canceled.
• Re-shipping charges may apply if delivery fails due to incorrect address details.

Returns & Refunds

• Returns are accepted only for damaged, defective, or incorrect items.
• An unboxing video must be shared within 48 hours of delivery.
• Opened or used products are non-returnable due to hygiene reasons.
• Approved refunds are processed within 7–10 business days.

Intellectual Property Rights

All content on this website, including text, graphics, logos, and images, is the intellectual property of Ambient Biocare. Unauthorized use or reproduction is strictly prohibited and may result in legal action.

User Conduct

• Users must provide accurate and complete information while placing orders.
• Any misuse of the website, including fraudulent activity or abusive behavior, may result in a permanent ban.

Limitation of Liability

Ambient Biocare is not responsible for any allergic reactions, side effects, or skin concerns arising from product usage. A patch test is recommended before regular use.

We are not liable for delays or damages caused by third-party courier or logistics services.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.